TransChat data deletion

App: TransChat (Google Play package com.local.voicetranslate)
Developer: UsefulFactory · usefulsfactory@gmail.com

How to ask us to delete your data

1. Open TransChat and go to Settings.
2. Tap Support ID. It is copied.
3. Email it to usefulsfactory@gmail.com with the subject "Delete my TransChat data".

We delete the records within 30 days and reply when it is done. If you no longer have the app, email us anyway and tell us roughly when you last used it; without the Support ID we may not be able to find your records, and they are deleted automatically on the schedule below.

What is deleted

• Your install ID, the hashed device key, the trial and pass balances and daily usage counts;
• rewarded-ad transaction IDs and pass records for your install;
• for subscribers, the hash of your Google Play purchase token and its expiry.

The text you translate is never stored, so there is nothing to delete there. Clearing TransChat's data in Android settings, or uninstalling it, removes everything kept on your device.

What is kept, and for how long

• Without a request, server records are deleted automatically: 180 days after the install was last used (the hashed device key and trial record after 400 days, so a reinstall does not restart the trial); reward transaction IDs after 30 days; subscription records 60 days after last use.
• Hourly totals of translations, tokens and cost are not linked to any install and are kept for 90 days.
• Data held by Google for Google Play, Play Integrity, AdMob and the Gemini API follows Google's own policies. A Google Play subscription is cancelled in Google Play, not by deleting data.

More detail is in the TransChat Privacy Policy.